All orders are shipped via USPS from our Las Vegas, NV. warehouse within two days of receipt to arrive within 1 – 10 business days, depending upon your choice of delivery. We will email you when we start to process the order and when it is delivered to the Post Office, with your tracking number. In the event of a delay, we will notify you by email. So, it is very important that you give us a working email address.
If you don’t receive an email from us, welcoming you or confirming your order, please email us at firstname.lastname@example.org.
All items are shipped very discreetly in plain envelopes or boxes with just our return address – no logo or company name is listed on the package.
There is a $4.00 per shipment cost for handling. As mentioned, we use the United States Post Office to deliver our packages to you. Since you can’t see the actual shipping/handling charges until you fill in your information, here are some sample shipping costs.
For parcels that weigh up to 13 ounces, you can expect to pay $2.60 to approximately $4.00 for shipping (add the $4.00 handling in for your total expected cost), for Regular, First Class Mail (2 – 5 days delivery). For anything over 13 ounces, it would then be shipped Priority Mail (2 – 3 days delivery) and would cost anywhere from $6.10 to $15.00 depending on the weight (again, add the $4.00 handling in for your total expected cost).
If we have to back order something, we will ship the remainder of your order and ship the back ordered item(s) as soon as we the item(s) comes in, at no extra cost to you.
We recycle our boxes so you may receive your order in a box that has been used before (hope you don’t mind)!!!
We ship to the entire U.S., its territories and possessions, including Puerto Rico, Guam, U.S. Virgin Islands, and overseas military APO/FPO addresses and Canada. Selected items, due to weight and/or size limitations may not be eligible for shipment outside the continental United States.
Items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.
We regret that we cannot ship to foreign countries and we do not ship C.O.D. or freight.
Please call 1-800-688-0302 or e-mail us at email@example.com for additional shipping information. Hours of operation are Monday through Saturday 9:30AM – 9:30PM PST, Sunday 11AM – 8PM.
Returns: Please call 1-800-688-0302 or e-mail firstname.lastname@example.org regarding a product with which you are unhappy. We will gladly accept unused, undamaged merchandise within 30 days of the original sale with the original sales receipt.